Privacy Policy

We collect the information you provide when creating an account or booking an appointment — such as your name, phone number, email, date of birth, and gender for patients, and clinic, qualification, and schedule details for doctors and clinics.

We also record appointment and queue activity, such as which doctor and clinic you booked with and your token status.

We use this information to create and manage your account, process bookings, generate queue tokens, send appointment and queue notifications, and show you relevant doctors, clinics, and diagnostic centers.

Doctor Contact does not currently store prescriptions, diagnoses, or detailed medical records. Test referrals record only the names of tests requested, not results.

Your appointment details are shared only with the doctor, clinic, or diagnostic center you book with, and with staff they authorize to manage their queue. We do not sell your personal information to third parties.

We use industry-standard measures, including encrypted passwords and secure connections, to protect your information. No system is completely secure, and we encourage you to keep your login credentials private.

You can review and update your profile information from your account settings at any time. To request deletion of your account or data, contact us using the details below.

We use essential cookies and local storage to keep you signed in and remember your language preference. We do not use these to track you across other websites.

Doctor Contact is intended for use by adults booking appointments for themselves or on behalf of family members, including children. We do not knowingly collect account information directly from children.

We may update this Privacy Policy from time to time. Significant changes will be reflected with an updated "last updated" date above.