Terms & Conditions

By registering for or using Doctor Contact as a patient, doctor, clinic, receptionist, diagnostic center, or administrator, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the platform.

Doctor Contact is a booking and queue-management platform that connects patients with doctors, clinics, and diagnostic centers. We help you find a doctor, book an appointment token, and track queue status in real time.

We do not employ doctors or operate clinics ourselves — clinics and doctors remain independently responsible for the medical care they provide.

You are responsible for keeping your login credentials confidential and for all activity under your account.

Clinics are responsible for the accuracy of the doctor, staff, and schedule information they add to the platform. Receptionist and staff accounts are created and managed by the clinic they belong to.

A queue token confirms your place in a doctor's queue for a session; it is not a guaranteed consultation time. Wait times shown on the platform are estimates based on current queue activity and can change if a doctor is delayed, a session runs long, or the clinic closes unexpectedly.

Clinics and receptionists may cancel or reschedule appointments in line with the clinic's own policies.

Doctor Contact is a scheduling and information platform. It does not provide medical advice, diagnosis, or treatment, and nothing on the platform should be treated as a substitute for professional medical judgment.

In a medical emergency, contact your local emergency services immediately instead of using the platform.

Consultation fees shown on the platform are indicative and set by the clinic or doctor. Payment for consultations and services is currently handled directly at the clinic or diagnostic center, not through the platform.

You agree not to misuse the platform, including submitting false patient or clinic information, booking appointments you don't intend to attend, or interfering with the queue system for other patients.

Clinics and diagnostic centers are responsible for the accuracy of their own listings, working hours, doctor schedules, and available tests. Doctor Contact may verify, feature, or remove listings at its discretion to maintain the quality of the platform.

The Doctor Contact name, logo, and platform design are the property of Dewasi Group. You may not copy, reproduce, or reuse them without written permission.

Doctor Contact is not liable for the quality of medical care provided by any doctor or clinic, for missed appointments due to inaccurate schedule information supplied by a clinic, or for delays outside the platform's control.

We may update these Terms & Conditions from time to time. Continued use of the platform after an update means you accept the revised terms.

These terms are governed by the laws of India.